Shipping Policy

Order Processing

All orders placed with KGR Family Collection are carefully processed after payment confirmation. Orders are usually prepared and dispatched within 2–5 business days, excluding weekends and public holidays.

Shipping & Delivery

We deliver products across India through reliable courier and logistics partners. Delivery timelines may vary depending on the shipping location, courier service, and external factors. Estimated delivery time is generally 5–10 business days after dispatch.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before completing your order. Any free shipping offers will be clearly mentioned on the product or offer page.

Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp, where available, to help you monitor the delivery status.

Delays & Issues

While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions. KGR Family Collection is not responsible for delays caused by third-party logistics providers but will assist customers wherever possible.